Frances Haugen, a former Facebook Consumer Email List employee, sent The Wall Street Journal a series of internal documents that showed that the Consumer Email List company led by Mark Zuckerberg was perfectly aware of the pernicious effect of Instagram on the mental health of adolescents and did nothing to avoid it. for fear of seeing their income Consumer Email List diminished. Social networks have long ceased to serve simply to connect with family and friends.
It has reached a point where they are Consumer Email List essential for business, especially considering the fact that almost 72% of users use any Consumer Email List social platform to search for information about a brand. But there is a great forgotten in this Consumer Email List scenario that can make a difference: customer service in social networks . Social platforms are also used to request personalized assistance from a company.
This is stated in the 'Digital 2021' report for Consumer Email List the month of July, prepared by Hootsuite and We Are Social . "Brands must bear in Consumer Email List mind that customer service on social networks must be an integrated part of Consumer Email List their business strategy," explains Romina González Galetto , Regional Manager of Hootsuite in Spain. "Increasing the relationship with the customer and interacting.